---
title: Jefferson Health and Roundtrip Transportation
---

[![rt_wordmark (blue) (1)](https://info.roundtriphealth.com/hubfs/rt_wordmark%20(blue)%20(1).png)](https://roundtriphealth.com/)

[EXISTING USER LOG IN](https://app.rideroundtrip.com/) [GET A DEMO](https://meetings.salesloft.com/roundtriphealth/janepluck)

 JEFFERSON HEALTH - FOR INTERNAL USE ONLY

# Streamline Transportation for Better Patient Care

With Roundtrip, coordinating patient transportation is simple.

And, we already have a system-wide Master Services Agreement (MSA) to book Uber, Lyft, Taxis, Medical Sedans, and Wheelchair rides through a single online platform.

Click the button below to learn how to get started

[START BOOKING WITH ROUNDTRIP](https://meetings.salesloft.com/roundtriphealth/janepluck)

![LP LI Ad 4 Background](https://info.roundtriphealth.com/hubfs/LP%20LI%20Ad%204%20Background.png)

My staff has been able to more efficiently get patients rides to and from their appointments, and Roundtrip has really been able to help with reducing our no-show rate. This is especially true in radiation oncology where patients are coming in sometimes for 30 days, Monday through Friday for treatment. That can be really wearing on people and not having a caregiver who can be able to take them every day and take off of work, so the benefit of that in terms of our reimbursement as well, making sure that our patients are here and here on time without altering the schedule of patients for the day is really beneficial to our staff as well.

![c4f08e_45e43a0fc102483d8d350e8dd3a81049~mv2](https://info.roundtriphealth.com/hubfs/c4f08e_45e43a0fc102483d8d350e8dd3a81049~mv2.webp)

MANAGER OF SOCIAL WORK, SIDNEY KIMMEL CANCER CENTER Becky Cammy

We have had an outstanding relationship with Roundtrip for a number of years now. They are extremely responsive to the needs of our social workers and patients. The platform enables for easy scheduling, assignment to various cost centers and grants for payment, as well as extensive reporting capabilities. Patients, despite their level of digital literacy are able to initiate rides with a simple phone call which saves our team a lot of time. We periodically review other transportation platforms in the region and Roundtrip is consistently the most robust and user friendly solution. I can’t recommend them highly enough.

![Garber-Greg-e1660238738192](https://info.roundtriphealth.com/hubfs/Garber-Greg-e1660238738192.jpg)

DIRECTOR, ONCOLOGY SUPPORT SERVICES Greg Garber

 POWERFUL FEATURES

## HERE'S WHAT MAKES ROUNDTRIP SO SIMPLE

 SINGLE SOURCE OF TRUTH

## A real-time dashboard with the status of all your rides

 

[![dash](https://info.roundtriphealth.com/hs-fs/hubfs/dash.png?width=1440&height=821&name=dash.png "dash")](https://roundtriphealth.com/customer-stories/jefferson-health/)

![Rideshare warning message](https://info.roundtriphealth.com/hubfs/Rideshare%20warning%20message.png "Rideshare warning message")

 CONSOLIDATED WORKFLOW

## One interface for any type of transport you need

 NOTIFICATIONS

## Ride updates to you, to the rider, and to the rest of the care team via text, phone call, email or TigerText

 

[![Untitled-1](https://info.roundtriphealth.com/hs-fs/hubfs/Untitled-1.png?width=569&height=487&name=Untitled-1.png "Untitled-1")](https://roundtriphealth.com/customer-stories/jefferson-health/)

![image002](https://info.roundtriphealth.com/hubfs/image002.png "image002")

 REPORTING CAPABILITIES

## In-app reporting for team insights, grants, and compliance needs

![](https://info.roundtriphealth.com/hubfs/raw_assets/public/@marketplace/kalungicom/atlas-theme/images/Activity.svg)

#### Reliable Transportation

Access Uber, Lyft, local cab and wheelchair companies from a single HIPAA compliant platform

![](https://info.roundtriphealth.com/hubfs/raw_assets/public/@marketplace/kalungicom/atlas-theme/images/Database.svg)

#### Centralized Data

Collect all data about rides, so that grant funding and other reporting is at your fingertips

![](https://info.roundtriphealth.com/hubfs/raw_assets/public/@marketplace/kalungicom/atlas-theme/images/Codepen.svg)

#### 24/7 Support

Utilize a 24/7 Navigation Center for patient support. Empower patients to dispatch ride, as needed and reduce time staff is monitoring transportation

![](https://info.roundtriphealth.com/hubfs/raw_assets/public/@marketplace/kalungicom/atlas-theme/images/Pen.svg)

#### Intuitive design

Allow your team to operate at the top of their license, don't waste their time booking rides. Empower them to "set it and forget it"

 PROVEN TRACK RECORD

## SIDNEY KIMMEL CANCER CENTER ROI

Sidney Kimmel Cancer Center has successfully utilized Roundtrip to coordinate transportation for their patients since 2017. SKCC achieved an impressive return on investment: $32 back in reimbursements for every $1 spent on transportation. Learn more about how the social work team have used Roundtrip as a successful solution for coordinating transportation [here](https://roundtriphealth.com/customer-stories/jefferson-health/).

- 54k rides coordinated for TJUH patients
- 100+ data points, including utilization for 20 grants, tracked in real time
- Over 3k unique patients used a ride

 

[LET'S CHAT](https://meetings.salesloft.com/roundtriphealth/janepluck) [LEARN MORE](https://roundtriphealth.com/customer-stories/jefferson-health/)

[![ROI Camparison](https://info.roundtriphealth.com/hs-fs/hubfs/ROI%20Camparison.png?width=2000&height=1704&name=ROI%20Camparison.png "ROI Camparison")](https://roundtriphealth.com/customer-stories/jefferson-health/)

![Graphic Landing page LI AD 10](https://info.roundtriphealth.com/hubfs/Graphic%20Landing%20page%20LI%20AD%2010.png "Graphic Landing page LI AD 10")

 ADDITIONAL CAPABILITIES

## SUPPORTING INPATIENT DISCHARGES & TRANSFERS

Roundtrip is used in a variety of use cases, especially inpatient discharges and transfers.  Though Roundtrip only supports TJUH ambulatory transportation today, our expertise is in streamlining all levels of transportation and payors into the same platform.  This includes BLS, ALS, and CCT, and all insurance payors.

Roundtrip also utilizes customizable logic to route rides to preferred and contracted transportation providers, depending on the facility or vehicle level.  Our electronic PCS form and authorization process ensures transportation providers will be reimbursed without increasing the workload for the hospital staff and dispatchers.

- Reduce phone calls between referring and receiving facilities, dispatchers, and transportation providers by 86%
- Reduce ETA deviations by 47%, resulting in decreased length of stay.
- Reduce time on task by integrating with internal tools, such as EPIC, Zoll RescueNet, TigerConnect, and Teletracking.

[GET IN TOUCH](https://meetings.salesloft.com/roundtriphealth/janepluck) [READ MORE](https://roundtriphealth.com/customer-stories/geisinger/)

 REAL CUSTOMER STORIES

# Examples of how transportation can support better patient care

 EBOOK

### How to build an effective transportation strategy

Implementing a successful transportation strategy can benefit both health outcomes and healthcare organizations. Return on investment may include, but is not limited to, the improvement of workflows and patient satisfaction, as well as reduction of length of stay, missed appointments, and direct costs related to transportation. 

[LEARN MORE](https://roundtriphealth.com/lp-transportation-blueprint/)

 CUSTOMER STORIES

#### Hundreds of providers use Roundtrip to eliminate transportation as a barrier to care

[LEARN MORE](https://roundtriphealth.com/customer-stories/)

 DISCOVER COST SAVINGS

# Estimate the impact of Roundtrip with our ROI calculators

 IMPROVE APPOINTMENT ADHERANCE

### Reduce patient no shows by 15%

[CALCULATE SAVINGS](https://roundtriphealth.com/patient-no-show-roi/)

 INCREASE THROUGHPUT

### Slash discharge timing by more than nine minutes 

[CALCULATE SAVINGS](https://roundtriphealth.com/patient-throughput-roi/)

 FAQ

## Need clarification?

### What is Roundtrip?

 Roundtrip is a software solution that hospital staff can book rides for their patients.  Roundtrip is a standalone website that users can login to, or we can integrate with Epic for a more streamlined experience.  We understand that patient needs can vary, so with Roundtrip you can book a wide range of vehicle types, including Lyft, Uber, local taxi, medical sedan, and wheelchair van companies.  This tool can allow your team to work at the top of their license by eliminating the countless phone calls and intervention they spend their time on today.

### How must does it cost?

 With the Master Services Agreement in place, all your department needs to do is work with the Roundtrip team on a Scope of Work.  The determined scope will have an associated flat monthly fee.  All transportation costs will be a direct pass through, and closely negotiated with the local transportation companies.

### Who can I speak to to get more information?

Jefferson’s Account Manager is happy to set up 1 on 1 time to discuss your transportation needs further.  [You can schedule time with this link](https://meetings.salesloft.com/roundtriphealth/janepluck).

In the meantime take a look at the Roundtrip [website](https://roundtriphealth.com/) and additional [Customer Stories](https://roundtriphealth.com/customer-stories/) to learn more about how Roundtrip is a solution for healthcare transportation.

## One spot for all your integrated transportation needs

![Epic_Systems.svg](https://info.roundtriphealth.com/hubfs/Epic_Systems.svg.png)

![ZOLL_Medical_Corporation_Logo](https://info.roundtriphealth.com/hubfs/ZOLL_Medical_Corporation_Logo.png)

![TigerConnect-tm-logo-CMYK-01](https://info.roundtriphealth.com/hubfs/TigerConnect-tm-logo-CMYK-01.png)

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